FREQUENTLY ASKED

MAJESTICSILK is an independent boutique label formed and operating out of Toronto & Hamilton.

The label was founded by producer and engineer Alexandre Bonenfant and designer and music enthusiast, Scott Waring.

Formed from the collective passion for finding and nurturing new talent and working with the artists to develop their projects. Majesticsilk is dedicated to advocating for their roster with raw talent, while developing their future ahead.

We have an open demo policy and are always happy to listen to your music.

The best way to send us your demos is via email with streamable link – Soundcloud, Bandcamp, etc.

We request that you do not send any downloads and that you do not direct message to social media.

Please send all demos to info@majesticsilkrecords.com

We try and listen to all demos we receive, but we ask for patience as we receive many. If we are interested in talking further we will be in touch!

Majesticsilk is not currently hiring, but we are always accepting resumes.

Please send all queries to info@majesticsilkrecods.com

Please send all questions to info@majesticsilkrecords.com 

Platform and Security
Majesticsilk uses Shopify’s e-commerce platform, and all transactions and sensitive data are handled by Paypal.

Formats
Majesticsilk sells Vinyl, CD and Digital Download versions of our artist’s albums. All soft goods are printed in Toronto, Ontario.

Payment
The shop processes all payments using Credit Card & Paypal.


Shipping and Delivery
We ship all physical merchandise using Canada Post. Orders usually ship within 3-5 days, but please allow 2-4 weeks for standard domestic delivery and up to 8 weeks for International orders to arrive.

Please note: Canada Post DOES NOT include tracking information on their lower shipping tiers. If you wish to track your delivery, please choose a higher shipping level (example: “expedited” delivery). Due to the large quantity of orders processed through the store we are unable to combine multiple fulfilled orders into one. We thank you in advance for your understanding. 

Store Contact
E-mail all questions to info@majesticsilkrecords.com with your order information. Majesticsilk team will do their best to get back to you shortly.